21 OCT 2017DIGITAL STRATEGY & IMPLEMENTATION, STRATEGY & IMPLEMENTATION
THE INSURANCE RENAISSANCE – AN INFOGRAPHIC BY MAJESCO
Article Synopsis :
Digital customer expectations, new forms of competition, and relentless product innovation are all shaping the insurance industry in historic ways. This infographic, “The Insurance Renaissance”, from Majesco, tries gamely to
sum up all the chaos in two colourful slides.
A renaissance in insurance? This feels more like a revolution . . .
At a very high level, the argument goes something like this:
• Changing People, Technology and Market Boundaries are exerting enormous pressure on insurers
• Insurance has evolved over time, but the accelerated pace of change requires revolutionary (not evolutionary) thinking
• The demand for better digital products is being driven from outside the insurance industry—and will likely continue to be
• Simplifying the digital customer experience is essential, and though every insurer knows this, many, if not most, insurers aren’t taking steps
The world grows more digital every day and slow-moving insurers may not be able to ‘catch up’ with more digitally-proactive competitors.
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