Reblog: 20 Fatal Online Business Etiquette Mistakes and How to Avoid Them

General Professionalism and Business Etiquette Business Etiquette Mistake #3: Not Using People’s Names Address people by name in your emails — including your customers. Names are important. As Dale Carnegie said, “A person’s name is to that person, the sweetest, most important sound in any language.” So, always use someone’s name when you greet them […]