Email Business Etiquette
Business Etiquette Mistake #12: Discussing Private Matters in Written Communication
Be careful with confidential information in emails.
We’ve all heard stories about a ‘private’ email that ended up being published online.
Don’t let this happen to you.
Before you commit what you’re saying to words, decide whether the matter you’re discussing is a public one or something that should be addressed privately.
Judith Kallos, the author of ‘Email Etiquette Made Easy,’ said, “Ask yourself if the topic being discussed is something you’d write on company letterhead or post on a bulletin board for all to see before clicking ‘send.’”
Also, be careful with confidential information in emails.
Peter Post said, “Refrain from discussing confidential information in emails such as someone’s tax information or the particulars of a highly-sensitive business deal. Should the email get into the wrong person’s hands, you could face serious — even legal — repercussions.”
Remember, email correspondence lasts forever.