Reblog: 20 Fatal Online Business Etiquette Mistakes and How to Avoid Them

Email Business Etiquette

Business Etiquette Mistake #13: Sending Emails When You’re Angry or Upset

Don’t ever fire off a heated email reprimanding a supplier, or berating a difficult customer.

Similarly, don’t ever fire off a heated email reprimanding a supplier, or berating a difficult customer.

Although it might feel satisfying in the moment, it will almost certainly land you in hot water further down the line.

So, make sure you keep a clear head when writing emails.

Get into the habit of saving emails as drafts when you’re angry, or upset, and coming back to them the day after.

In the words of business management writer Tom Peters, said, “There is no such thing as a minor lapse of integrity.”

via 20 Fatal Online Business Etiquette Mistakes and How to Avoid Them

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