Email Business Etiquette
Business Etiquette Mistake #15: Using Overly Casual Language
Always proofread your emails. Especially when writing on mobile devices, as autocorrect can sometimes be fatal.
Talking in emojis is fun.
But, it’s not good business etiquette.
Researchers from BGU, University of Haifa, and Amsterdam University found that including emojis in work emails may make your colleagues think you are less competent.
And, this can make them less likely to share information with you.
Depending on the situation, a smiley face might be okay. But, use emojis and exclamation points sparingly.
Lindsey Pollak, said “The maximum number of exclamation points in a business email? One. Otherwise, you risk looking childish and unprofessional.”
Also, it’s not the nineties anymore.
So, it’s never acceptable to use old-school text speak, like “4 u,” or “gr8”
Don’t curse, and always proofread your emails. Especially when writing on mobile devices, as autocorrect can sometimes be fatal…
To make life easier, install a free web app like the Grammarly extension.
This software checks all of your emails for mistakes and offers suggestions on how to improve your writing.