Is Your Mental Model a Confusing Mess to Users?

 

Could it be that the way you see the world and organize information is radically different from your users? Is it possible that what makes sense to you, does not make sense to them, and is negatively impacting your website? Each person has built up a model of how the world works based on their…

via Is Your Mental Model a Confusing Mess to Users? — Shopify – Web Design and Development Blog – Shopify Partner Blog

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